UCAS helpline - 0870 1122211
If you need help applying through Clearing or have a query about your application, you can contact our Customer Service Unit on +44 (0)870 1122211.
Our opening hours over the Clearing period are:
Monday 13 - Wednesday 15 August | 8.30am - 6pm |
Thursday 16 - Friday 17 August | 8am - 8pm |
Saturday 18 August | 9am - 5pm |
Sunday 19 August | 10am - 5pm |
Monday 20 - Friday 24 August | 8.30am - 6pm |
Saturday 25 August | 10am - 2pm |
Monday 27 August (Bank Holiday) | 10am - 2pm |
Tuesday 28 August onwards | Back to normal opening |
Exam Results Helpline - 0808 100 8000
Call free for expert, independent advice on applying for university or college, taking time out or choosing to enter employment. All calls are dealt with in confidence by specially trained advisers who have access to up-to-the-minute information on course availability.
The helpline is available at the following times.
Tuesday 7 - Wednesday 8 August | 8am - 8pm (Scotland only) |
Thursday 9 - Wednesday 15 August | 10am - 6pm (Scotland only) |
Thursday 16 August | 8am - 8pm |
Friday 17 - Sunday 19 August | 9am - 5pm |
Monday 20 - Thursday 23 August | 9am - 6pm |
Friday 24 August | 9am - 5pm |
Saturday 25 August | 9am - 12pm |
Second Life
Now you can visit our island in Second Life, the 3D virtual world at www.secondlife.com - once there, search for "UCAS" and you'll be able to speak to a Customer Service Adviser online, as well as other students who are applying to university.
Other help and advice
Speak to your chosen universities and colleges to find out more about the courses and campuses. What's even better is to visit the university or college so that you can get a feel for the place and speak to advisers whilst you are there.
It is also useful to speak to a careers adviser or a tutor from your school before making a decision.
